Skip to content

Three dealership workflows we improve.

Start with the one that costs your store the most.

A dealership sales floor with desks, screens and a vehicle on display
  1. 01Lead response and follow-up

    Every lead answered in minutes. Every follow-up sent.

    The problem
    Leads wait for a reply, and follow-up depends on who remembers.
    What we do
    Web, phone, text and chat leads get a reply day or night, then a follow-up cadence that runs every time.
    Start with this one: Lead response and follow-up

    Included

    • After-hours and weekend replies
    • Appointment setting
    • Sold and unsold follow-up
    A person decides
    Pricing, trade values and anything off-policy go to a person.
    What we measure
    Time to first response, then appointment set rate.
  2. 02Service-to-sales and revenue

    Buried opportunities become appointments.

    The problem
    Equity, lease and service customers sit unworked in the DMS.
    What we do
    We watch your DMS and CRM for customers ready to buy or trade, and put them in front of the right person with the numbers attached.
    Start with this one: Service-to-sales and revenue

    Included

    • Equity and lease-maturity watch
    • Service drive opportunities
    • Sales manager alerts
    A person decides
    Your team decides who is approached and what is offered.
    What we measure
    Qualified customers contacted, then vehicles acquired from service.
  3. 03Repetitive dealership operations

    Hours back for every department.

    The problem
    Skilled people re-key data and chase status updates all day.
    What we do
    Repeat work across sales, BDC and fixed ops runs the same way every time, and every exception goes to a named owner.
    Start with this one: Repetitive dealership operations

    Included

    • CRM and DMS updates
    • Customer status texts
    • Exception routing
    A person decides
    A named person owns every exception.
    What we measure
    Hours of manual work per week, then hours returned per department.

Behind every use case

Data intelligence
Your CRM, DMS and inventory joined into one view, so every use case runs on current numbers.
Hands-on implementation
We design it, connect it, roll it out with your team, and stay accountable for it working.

Show us one workflow that is costing your store time or opportunities.

Our team will be in touch within two business days.

Talk about your storehello@verdelelabs.com